Message boards : Number crunching : server down?
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doug

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Message 5318 - Posted: 6 May 2022, 17:34:51 UTC

Hi all,

I've been getting this a lot over the last few hours:

5/6/2022 1:27:13 PM | Universe@Home | update requested by user
5/6/2022 1:27:14 PM | Universe@Home | Sending scheduler request: Requested by user.
5/6/2022 1:27:14 PM | Universe@Home | Not requesting tasks: don't need (CPU: job cache full; NVIDIA GPU: )
5/6/2022 1:27:14 PM | Universe@Home | [sched_op] CPU work request: 0.00 seconds; 0.00 devices
5/6/2022 1:27:21 PM | | Project communication failed: attempting access to reference site
5/6/2022 1:27:21 PM | Universe@Home | Scheduler request failed: Failure when receiving data from the peer
5/6/2022 1:27:21 PM | Universe@Home | [sched_op] Deferring communication for 00:14:54
5/6/2022 1:27:21 PM | Universe@Home | [sched_op] Reason: Scheduler request failed
5/6/2022 1:27:22 PM | | Internet access OK - project servers may be temporarily down.

Are other people getting the same?

Thanks.
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[SG]Felix

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Message 5319 - Posted: 6 May 2022, 18:14:32 UTC

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doug

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Message 5320 - Posted: 6 May 2022, 18:24:08 UTC - in response to Message 5319.  

Felix,

Thanks for that info. I can see that causing server requests to be slow, even very slow, but I don't see how that would cause server requests to completely fail (as if the server had crashed). But maybe there's something I don't know or understand.

Thanks.
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waffleironhead

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Message 5321 - Posted: 6 May 2022, 18:28:39 UTC - in response to Message 5320.  

With the unusually high amount of traffic, its more overloading the connection to the server, not the server functions itself.
Think akin to a DDOS attack, instead, we are flooding it with data it actually wants.

https://en.wikipedia.org/wiki/Denial-of-service_attack
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Steven Gaber

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Message 5698 - Posted: 10 Jul 2022, 18:29:09 UTC - in response to Message 5318.  

I think the project servers have been down for several days.
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Grant (SSSF)

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Message 5699 - Posted: 11 Jul 2022, 5:34:58 UTC - in response to Message 5698.  

I think the project servers have been down for several days.
No, they haven't.
Grant
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Steven Gaber

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Message 5700 - Posted: 11 Jul 2022, 17:28:05 UTC - in response to Message 5318.  

Hi all,

I've been getting this a lot over the last few hours:

5/6/2022 1:27:13 PM | Universe@Home | update requested by user
5/6/2022 1:27:14 PM | Universe@Home | Sending scheduler request: Requested by user.
5/6/2022 1:27:14 PM | Universe@Home | Not requesting tasks: don't need (CPU: job cache full; NVIDIA GPU: )
5/6/2022 1:27:14 PM | Universe@Home | [sched_op] CPU work request: 0.00 seconds; 0.00 devices
5/6/2022 1:27:21 PM | | Project communication failed: attempting access to reference site
5/6/2022 1:27:21 PM | Universe@Home | Scheduler request failed: Failure when receiving data from the peer
5/6/2022 1:27:21 PM | Universe@Home | [sched_op] Deferring communication for 00:14:54
5/6/2022 1:27:21 PM | Universe@Home | [sched_op] Reason: Scheduler request failed
5/6/2022 1:27:22 PM | | Internet access OK - project servers may be temporarily down.

Are other people getting the same?

Thanks.


Yes. It's been doing that for about a week now.
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Steven Gaber

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Message 5701 - Posted: 11 Jul 2022, 18:10:44 UTC - in response to Message 5699.  

I think the project servers have been down for several days.
No, they haven't.


OK, fine. Then can you explain why my event log has looked like this for almost a week?

7/11/2022 1:54:04 PM | Universe@Home | Temporarily failed upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_0: transient HTTP error
7/11/2022 1:54:04 PM | Universe@Home | Backing off 04:52:08 on upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_0
7/11/2022 1:54:04 PM | Universe@Home | Temporarily failed upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_2: transient HTTP error
7/11/2022 1:54:04 PM | Universe@Home | Backing off 00:47:48 on upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_2
7/11/2022 1:54:06 PM | | Internet access OK - project servers may be temporarily down.
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Grant (SSSF)

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Message 5702 - Posted: 12 Jul 2022, 4:46:02 UTC - in response to Message 5700.  

Hi all,

I've been getting this a lot over the last few hours:

5/6/2022 1:27:13 PM | Universe@Home | update requested by user
5/6/2022 1:27:14 PM | Universe@Home | Sending scheduler request: Requested by user.
5/6/2022 1:27:14 PM | Universe@Home | Not requesting tasks: don't need (CPU: job cache full; NVIDIA GPU: )
5/6/2022 1:27:14 PM | Universe@Home | [sched_op] CPU work request: 0.00 seconds; 0.00 devices
5/6/2022 1:27:21 PM | | Project communication failed: attempting access to reference site
5/6/2022 1:27:21 PM | Universe@Home | Scheduler request failed: Failure when receiving data from the peer
5/6/2022 1:27:21 PM | Universe@Home | [sched_op] Deferring communication for 00:14:54
5/6/2022 1:27:21 PM | Universe@Home | [sched_op] Reason: Scheduler request failed
5/6/2022 1:27:22 PM | | Internet access OK - project servers may be temporarily down.

Are other people getting the same?

Thanks.


Yes. It's been doing that for about a week now.
You do realise that post is over a month old?
Grant
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Grant (SSSF)

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Message 5703 - Posted: 12 Jul 2022, 4:52:27 UTC - in response to Message 5701.  
Last modified: 12 Jul 2022, 4:53:42 UTC

OK, fine. Then can you explain why my event log has looked like this for almost a week?

7/11/2022 1:54:04 PM | Universe@Home | Temporarily failed upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_0: transient HTTP error
7/11/2022 1:54:04 PM | Universe@Home | Backing off 04:52:08 on upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_0
7/11/2022 1:54:04 PM | Universe@Home | Temporarily failed upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_2: transient HTTP error
7/11/2022 1:54:04 PM | Universe@Home | Backing off 00:47:48 on upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_2
7/11/2022 1:54:06 PM | | Internet access OK - project servers may be temporarily down.
Some sort of networking issue with either you or your ISP.
Re-boot your computer & re-boot you modem/router.

If there are still issues, check to see if your internet security software has updated recently, or if you have changed any firewall settings- your system is still able to contact the Universe@home Scheduler even if it is unable to contact the & maintain a connection with the upload server.
Grant
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Ian&Steve C.

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Message 5704 - Posted: 12 Jul 2022, 13:07:40 UTC - in response to Message 5701.  

I think the project servers have been down for several days.
No, they haven't.


OK, fine. Then can you explain why my event log has looked like this for almost a week?

7/11/2022 1:54:04 PM | Universe@Home | Temporarily failed upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_0: transient HTTP error
7/11/2022 1:54:04 PM | Universe@Home | Backing off 04:52:08 on upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_0
7/11/2022 1:54:04 PM | Universe@Home | Temporarily failed upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_2: transient HTTP error
7/11/2022 1:54:04 PM | Universe@Home | Backing off 00:47:48 on upload of universe_bh2_190723_405_2186597814_20000_1-999999_600100_1_r289549338_2
7/11/2022 1:54:06 PM | | Internet access OK - project servers may be temporarily down.


You’re running an outdated version of BOINC with an expired security certificate. This prevents communication with a lot of projects.

Download the new version of BOINC.
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Steven Gaber

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Message 5705 - Posted: 12 Jul 2022, 14:23:51 UTC - in response to Message 5703.  


Re-boot your computer & re-boot you modem/router.

If there are still issues, check to see if your internet security software has updated recently, or if you have changed any firewall settings- your system is still able to contact the Universe@home Scheduler even if it is unable to contact the & maintain a connection with the upload server.


OK. I rebooted the modem, restarted the computer, removed Universe@Home and added the project.

Eventually, all 14 of the tasks that had been stuck in Transfers for a week, plus two that had been downloading for a week, either disappeared or got sent. I now have two U@H tasks running.

Now why did't I think of that? Because it took a genius like you to tell me what I needed to do.

S. Gaber
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Steven Gaber

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Message 5706 - Posted: 12 Jul 2022, 14:35:10 UTC - in response to Message 5705.  

[quote] OK. I rebooted the modem, restarted the computer, removed Universe@Home and added the project.

Eventually, all 14 of the tasks that had been stuck in Transfers for a week, plus two that had been downloading for a week, either disappeared or got sent. I now have two U@H tasks running.

Now why did't I think of that? Because it took a genius like you to tell me what I needed to do.
[quote]

Checked my account and tasks.

Three of the above tasks were marked "abandoned." with eleven valid and two completed, validation pending.

Amazing what can happen if you either know what you're doing or find somebody else who does. ;<))

S. Gaber
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Steven Gaber

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Message 5707 - Posted: 12 Jul 2022, 18:09:31 UTC - in response to Message 5704.  

[/quote]You’re running an outdated version of BOINC with an expired security certificate. This prevents communication with a lot of projects.
Download the new version of BOINC.[/quote]

In addition to rebooting the modem, restarting the computer, removing and adding Universe, I also updated BOINC to Version 7.16.20 (x64).

All the tasks that were hanging are gone am there are now two Universe tasks running.

So some part of what I did worked, not sure which.

S. Gaber
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pawg

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Message 5708 - Posted: 12 Jul 2022, 21:47:29 UTC

Last one
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KLiK

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Message 5724 - Posted: 30 Jul 2022, 20:38:19 UTC

Cannot add project on BOINC. Has somebody had similar issue?


non-profit org. Play4Life in Zagreb, Croatia, EU
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pawg

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Message 5725 - Posted: 30 Jul 2022, 21:53:19 UTC

Outdated Boinc Manager is most common cause
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KLiK

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Message 5726 - Posted: 31 Jul 2022, 9:02:57 UTC - in response to Message 5725.  

Outdated Boinc Manager is most common cause

What is the "min. req." for Universe@home? 👍😎


non-profit org. Play4Life in Zagreb, Croatia, EU
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Profile Keith Myers
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Message 5727 - Posted: 31 Jul 2022, 16:44:25 UTC
Last modified: 31 Jul 2022, 16:47:14 UTC

Any version that has the updated security certificates.

Or just use the lastest BOINC client. At version 7.20.0 BOINC finally got rid of its own security certificates and now relies on the base OS to handle that function.

A proud member of the OFA (Old Farts Association)
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KLiK

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Message 5728 - Posted: 31 Jul 2022, 18:19:12 UTC - in response to Message 5727.  

Any version that has the updated security certificates.

Or just use the lastest BOINC client. At version 7.20.0 BOINC finally got rid of its own security certificates and now relies on the base OS to handle that function.

Running 7.14.2 from WCG...which has an updated securities.

But no luck. So what is the min.req.ver.?


non-profit org. Play4Life in Zagreb, Croatia, EU
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