Questions and Answers : Getting started : Unable to create account from website.
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fckwan

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Message 4134 - Posted: 29 Mar 2020, 11:19:42 UTC

I am not able to create an account on the Universe@Home website.
I will get an "Your reCAPTCHA response was not correct. Please try again." even if I fill in the reCAPTCHA correctly.

https://photos.app.goo.gl/6qSDzgBUGFYopG8p8

Also, this message board is not helpful in that if I don't have an account (or no credits) I cannot post on the website.

I end up was able to create an account from my smartphone by adding the project. That seems to the only working way to create an Universe@Home account.
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Profile Krzysztof Piszczek - wspieram ...
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Message 4136 - Posted: 29 Mar 2020, 21:42:48 UTC - in response to Message 4134.  

1. ReCaptcha problem. I didn't know about it. I will fix it shortly.
2. Minimum points for posting... I was thinking about it for long time but amount of spammers who comes just made me sure that it is needed. :(
Krzysztof 'krzyszp' Piszczek

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fckwan

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Message 4137 - Posted: 29 Mar 2020, 23:33:51 UTC - in response to Message 4136.  

I suggest you do some test on creating account from BOINC on Windows PC.
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fckwan

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Message 4139 - Posted: 30 Mar 2020, 14:52:56 UTC - in response to Message 4137.  

May be you can set up a donation page for Universe@home. So user who do not have an account or credit can donate a small amount to the project to show that they are not spammer. Then the administrator can offer support to user without account.
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Questions and Answers : Getting started : Unable to create account from website.




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