Message boards : Number crunching : universe@home struggling to upload finished tasks
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Aurore

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Message 2715 - Posted: 13 Mar 2018, 12:47:30 UTC

hi there,
a bit new to this but experiencing an odd problem only with universe@home [not with other projects]
once a task is completed, it fails to upload. it gets somewhere between 75 and 97% uploaded and just stops. i have this happening on both my computers, and again it is not happening with the other projects i am involved with.
don't know enough about what happens under the hood to know what is going wrong, i only know that my tasks just don't get sent once completed :P
i cannot provide a screenshot here, but there's a lot of them that just retry endlessly and fail shortly before completing their upload- and oddly enough, some reached 100% upload status and are still not uploaded.
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Jim1348

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Message 2718 - Posted: 13 Mar 2018, 15:27:59 UTC - in response to Message 2715.  

That type of thing is often seen on some projects, but I don't recall seeing it here on Universe. Maybe it is a local network problem? Do you have the latest drivers for your network adapter? If it is a wireless router, try a reboot of the router, or try a wired connection if possible. Also enabling/disabling flow control on your adapter might help. Most settings are probably best left at the default, though there are exceptions and compatibility problems, and you could try alternatives.
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Profile Krzysztof Piszczek - wspieram ...
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Message 2720 - Posted: 13 Mar 2018, 23:24:12 UTC - in response to Message 2715.  

hi there,
it gets somewhere between 75 and 97% uploaded and just stops.


We had temporary server load bigger then usually, is the problem still exists?
Krzysztof 'krzyszp' Piszczek

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Alessio Susi
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Message 2730 - Posted: 17 Mar 2018, 13:41:37 UTC

About 40 WUs waiting to be uploaded and a lot of new ones paused not to lose hours of work...
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Message 2733 - Posted: 20 Mar 2018, 16:03:42 UTC - in response to Message 2730.  

Can you check your AV software, please?
Recently was situation where antyvirus software block sending results back to the server.
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Alessio Susi
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Message 2738 - Posted: 21 Mar 2018, 9:26:11 UTC

It's not my antivirus. Even if I disable it, I can't upload completed tasks.
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Message 2739 - Posted: 22 Mar 2018, 6:01:53 UTC

I had the same problem. It is is an old and unsolved problem.
This workaround helped me.

https://universeathome.pl/universe/forum_thread.php?id=269&sort_style=&start=20
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Message 2749 - Posted: 24 Mar 2018, 1:35:15 UTC

Hi

I am having a very similar problem with uploading. Some (not many) do upload but most of the time the log shows a transient HTTP error. This has been occurring for the last 10 days or so. There is no problem downloading new WUs or reporting results. I don't have this problem with any other project (10 of them). Any solution I can try as several are due in the next 24 hours?
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Message 2769 - Posted: 6 Apr 2018, 12:49:25 UTC
Last modified: 6 Apr 2018, 12:53:36 UTC

I had the same problem.
I just cancel the upload today, because all workunits are behind the deadline.

After canceling the upload, those units were ready to report.
Wondering... OK...
Update project and voila: those workunits that were not validated by now from other (it was only one workunit) get granted ....
The other eight workunits were "too late for validation"..

Not sure if it will be the same to other...
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Message 2877 - Posted: 6 May 2018, 18:18:17 UTC

I had an issue with tasks not uploading.
I fixed it by adding this line to my CC_config.xml file. <http_1_0>1</http_1_0>
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Message 2881 - Posted: 8 May 2018, 14:22:20 UTC - in response to Message 2769.  

I had the same problem.
I just cancel the upload today, because all workunits are behind the deadline.

After canceling the upload, those units were ready to report.
Wondering... OK...
Update project and voila: those workunits that were not validated by now from other (it was only one workunit) get granted ....
The other eight workunits were "too late for validation"..

Not sure if it will be the same to other...


It works!!!
Finally I can work for Universe@Home and send WUs back.
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Message 2888 - Posted: 15 May 2018, 10:16:22 UTC
Last modified: 15 May 2018, 10:17:06 UTC

Ok, after canceling WU's upload, I get the points, but do you really receive the completed WUs? It has no sense to cancel uploads to get points if you don't receive the analyzed data.
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Message 2904 - Posted: 24 May 2018, 12:23:25 UTC

Just wanted to say I've recently had a couple WU not upload also. It was only certain ones, usually bigger file sizes (25 - 30 Mb). I added the <http_1_0>1</http_1_0> to my cc_config as mentioned in https://universeathome.pl/universe/forum_thread.php?id=269&sort_style=&start=20 restarted BOINC and they uploaded fine. Not sure why but it worked. As others have mentioned this is the only project I've had this issue on and its random.
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Message 2911 - Posted: 25 May 2018, 18:51:26 UTC

Dito here!
25.05.2018 20:47:07 | Universe@Home | Started upload of universe_bhdb_180327_17_48429952_20000_1-999999_430200_5_r1302013804_2
25.05.2018 20:47:07 | Universe@Home | Started upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_0
25.05.2018 20:47:08 | Universe@Home | Temporarily failed upload of universe_bhdb_180327_17_48429952_20000_1-999999_430200_5_r1302013804_2: transient HTTP error
25.05.2018 20:47:08 | Universe@Home | Backing off 04:34:07 on upload of universe_bhdb_180327_17_48429952_20000_1-999999_430200_5_r1302013804_2
25.05.2018 20:47:08 | Universe@Home | Temporarily failed upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_0: transient HTTP error
25.05.2018 20:47:08 | Universe@Home | Backing off 04:41:43 on upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_0
25.05.2018 20:47:08 | Universe@Home | Started upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_1
25.05.2018 20:47:08 | Universe@Home | Started upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_2
25.05.2018 20:47:09 | Universe@Home | Temporarily failed upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_1: transient HTTP error
25.05.2018 20:47:09 | Universe@Home | Backing off 04:07:16 on upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_1
25.05.2018 20:47:09 | Universe@Home | Temporarily failed upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_2: transient HTTP error
25.05.2018 20:47:09 | Universe@Home | Backing off 05:23:58 on upload of universe_bhdb_180327_18_47714953_20000_1-999999_715300_1_r201330222_2
25.05.2018 20:47:10 | | Project communication failed: attempting access to reference site
25.05.2018 20:47:11 | | Internet access OK - project servers may be temporarily down.
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Message 2912 - Posted: 25 May 2018, 19:01:28 UTC

I've seen the <http_1_0>1</http_1_0> suggestion for http transient errors at multiple BOINC project forums. It helped a team member of mine during the recent pentathlon for another project.
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Message 2914 - Posted: 28 May 2018, 15:50:04 UTC

same here, lots of finished wu's can't load up...
I changed my av scanner. both did'nt give a info about universe@homs, so i think thats not the reason.
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Message 2920 - Posted: 2 Jun 2018, 10:06:00 UTC

i tried to make a cc_config.xml.
that did'nt solve the problem.
at BM, in the down-/upload section is written as status behind every universe wu:

Hochladen: ausstehend (Projektverzögerung: and a time)

that means error by project ...?

i wait a short time now again.
if nobody can and will help here, or projekt is running by fixing their own mistake, it's sad for my lost credits, but i will shot the project from my pc
i don't need a project steling my time.
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Weltall

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Message 2921 - Posted: 3 Jun 2018, 8:04:26 UTC

Dito here,
i've 60+ Bhdb tasks and can't upload the tasks.
Deadline is tomorrow :-(
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Message 2925 - Posted: 12 Jun 2018, 22:24:22 UTC - in response to Message 2920.  
Last modified: 12 Jun 2018, 22:25:01 UTC

i tried to make a cc_config.xml.
that did'nt solve the problem.
at BM, in the down-/upload section is written as status behind every universe wu:

Hochladen: ausstehend (Projektverzögerung: and a time)

that means error by project ...?

i wait a short time now again.
if nobody can and will help here, or projekt is running by fixing their own mistake, it's sad for my lost credits, but i will shot the project from my pc
i don't need a project steling my time.


okay, no help, still no upload, that's it!
Bye Bye universe at home
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Weltall

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Message 2926 - Posted: 14 Jun 2018, 16:41:32 UTC

And again.
14.06.2018 18:39:38 | Universe@Home | Started upload of universe_bhdb_180327_20_10354990_20000_1-999999_355000_1_r1362634208_0
14.06.2018 18:39:38 | Universe@Home | Started upload of universe_bhdb_180327_20_11469989_20000_1-999999_470000_0_r1484773465_0
14.06.2018 18:39:39 | | Project communication failed: attempting access to reference site
14.06.2018 18:39:39 | Universe@Home | Temporarily failed upload of universe_bhdb_180327_20_11469989_20000_1-999999_470000_0_r1484773465_0: transient HTTP error
14.06.2018 18:39:39 | Universe@Home | Backing off 00:15:18 on upload of universe_bhdb_180327_20_11469989_20000_1-999999_470000_0_r1484773465_0
14.06.2018 18:39:39 | Universe@Home | Started upload of universe_bhdb_180327_20_11529989_20000_1-999999_530000_0_r36469296_0
14.06.2018 18:39:40 | | Internet access OK - project servers may be temporarily down.
14.06.2018 18:39:40 | Universe@Home | Temporarily failed upload of universe_bhdb_180327_20_11529989_20000_1-999999_530000_0_r36469296_0: transient HTTP error
14.06.2018 18:39:40 | Universe@Home | Backing off 00:12:50 on upload of universe_bhdb_180327_20_11529989_20000_1-999999_530000_0_r36469296_0
14.06.2018 18:39:40 | Universe@Home | Started upload of universe_bhdb_180327_20_11359989_20000_1-999999_360000_1_r129026725_0
14.06.2018 18:39:41 | | Project communication failed: attempting access to reference site
14.06.2018 18:39:41 | Universe@Home | Temporarily failed upload of universe_bhdb_180327_20_11359989_20000_1-999999_360000_1_r129026725_0: transient HTTP error
14.06.2018 18:39:41 | Universe@Home | Backing off 00:08:36 on upload of universe_bhdb_180327_20_11359989_20000_1-999999_360000_1_r129026725_0
14.06.2018 18:39:41 | Universe@Home | Temporarily failed upload of universe_bhdb_180327_20_10354990_20000_1-999999_355000_1_r1362634208_0: transient HTTP error
14.06.2018 18:39:41 | Universe@Home | Backing off 00:07:49 on upload of universe_bhdb_180327_20_10354990_20000_1-999999_355000_1_r1362634208_0
14.06.2018 18:39:42 | | Internet access OK - project servers may be temporarily down.
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