Log-in Problem Universe@Home

Author	Message
James W Send message Joined: 14 Aug 17 Posts: 16 Credit: 3,845,928 RAC: 0	Message 2379 - Posted: 26 Sep 2017, 7:38:49 UTC Over the last couple weeks I haven't been able to log in with Email & password, which I've double checked as correct in my acct. All that comes up is window titled "Unable to Handle Request" and request to use correct Email and password. Thankfully, I was able to get in using the authenticator code. Am I the only one with this problem? I replaced password, which didn't fix problem. Thanks for any ideas. ID: 2379 · Rating: 0 · rate: / Reply Quote

Nemrod Send message Joined: 21 Feb 15 Posts: 15 Credit: 1,620,571 RAC: 0	Message 2386 - Posted: 28 Sep 2017, 9:24:41 UTC - in response to Message 2379. I have the same problem. Also log in with authenticator code. I wrote to Krzysztof Piszczek 4-5 days ago, and still waiting. ID: 2386 · Rating: 0 · rate: / Reply Quote

Krzysztof Piszczek - wspieram ... Project administrator Project developer Project tester Send message Joined: 4 Feb 15 Posts: 847 Credit: 144,180,465 RAC: 0	Message 2390 - Posted: 28 Sep 2017, 22:45:59 UTC - in response to Message 2386. I have the same problem. Also log in with authenticator code. I wrote to Krzysztof Piszczek 4-5 days ago, and still waiting. Do you experience this problem from server-moving date? If yes, it is regarding to domain moving to new IP addres and I will need to check avary script to investigate this... Krzysztof 'krzyszp' Piszczek Member of Radioactive@Home team My Patreon profile Universe@Home on YT ID: 2390 · Rating: 0 · rate: / Reply Quote

Theadalus Send message Joined: 9 Nov 15 Posts: 6 Credit: 193,753,698 RAC: 0	Message 2391 - Posted: 28 Sep 2017, 23:53:25 UTC I have placed an issue in Questions and Answers->Web Site regarding changing email address, i think it's related to this login issue, Meaning during login the email address probably is not passed properly to server, which also happens when you want to change email address in profile? ID: 2391 · Rating: 0 · rate: / Reply Quote

EVGA DC Captains Send message Joined: 4 Feb 15 Posts: 1 Credit: 2,667 RAC: 0	Message 2392 - Posted: 29 Sep 2017, 0:58:57 UTC Having the same issue with Login with email address and password. ID: 2392 · Rating: 0 · rate: / Reply Quote

Krzysztof Piszczek - wspieram ... Project administrator Project developer Project tester Send message Joined: 4 Feb 15 Posts: 847 Credit: 144,180,465 RAC: 0	Message 2393 - Posted: 29 Sep 2017, 1:04:01 UTC - in response to Message 2392. Hmm, this is really strange, as we (you and I) are logged now... Can you extend info on PM to me, please? Seriously, I can't reproduce it in last two hours... Krzysztof 'krzyszp' Piszczek Member of Radioactive@Home team My Patreon profile Universe@Home on YT ID: 2393 · Rating: 0 · rate: / Reply Quote

James W Send message Joined: 14 Aug 17 Posts: 16 Credit: 3,845,928 RAC: 0	Message 2397 - Posted: 29 Sep 2017, 8:17:06 UTC - in response to Message 2390. Do you experience this problem from server-moving date? If yes, it is regarding to domain moving to new IP address and I will need to check avary script to investigate this... Had no problem with logging in after the move the end of Aug. However, began having this problem about 2 weeks or so ago. Able to log in using the authenticator code, however. ID: 2397 · Rating: 0 · rate: / Reply Quote

Alez Send message Joined: 21 Feb 15 Posts: 10 Credit: 18,524,006 RAC: 0	Message 2405 - Posted: 30 Sep 2017, 10:54:33 UTC I can't get logged in with email / password combo either. I am having to use authenticator. Problem for me is that firefox says that the https log in page is not secure so seems to just sent an empty log in request after asking me to confirm I wish to send info over an unsecure connection. Basically, despite saying HTTPS firefox says the site and login is not secure. ID: 2405 · Rating: 0 · rate: / Reply Quote

Krzysztof Piszczek - wspieram ... Project administrator Project developer Project tester Send message Joined: 4 Feb 15 Posts: 847 Credit: 144,180,465 RAC: 0	Message 2407 - Posted: 1 Oct 2017, 15:44:47 UTC - in response to Message 2405. I just found that login page shows as https encrypted but isn't really. I'm investigate it now. Krzysztof 'krzyszp' Piszczek Member of Radioactive@Home team My Patreon profile Universe@Home on YT ID: 2407 · Rating: 0 · rate: / Reply Quote

Krzysztof Piszczek - wspieram ... Project administrator Project developer Project tester Send message Joined: 4 Feb 15 Posts: 847 Credit: 144,180,465 RAC: 0	Message 2408 - Posted: 1 Oct 2017, 16:08:40 UTC - in response to Message 2407. Problem solved :) Krzysztof 'krzyszp' Piszczek Member of Radioactive@Home team My Patreon profile Universe@Home on YT ID: 2408 · Rating: 0 · rate: / Reply Quote

Jim1348 Send message Joined: 28 Feb 15 Posts: 253 Credit: 200,562,581 RAC: 0	Message 2409 - Posted: 1 Oct 2017, 19:48:32 UTC - in response to Message 2408. Problem solved :) Yes, it works now. I thought it was a Firefox problem, but you fixed it. ID: 2409 · Rating: 0 · rate: / Reply Quote

Krzysztof Piszczek - wspieram ... Project administrator Project developer Project tester Send message Joined: 4 Feb 15 Posts: 847 Credit: 144,180,465 RAC: 0	Message 2410 - Posted: 1 Oct 2017, 22:56:27 UTC - in response to Message 2409. Problem solved :) Yes, it works now. I thought it was a Firefox problem, but you fixed it. Not really, it was small problem in server settings... small, but not easy to find :) Krzysztof 'krzyszp' Piszczek Member of Radioactive@Home team My Patreon profile Universe@Home on YT ID: 2410 · Rating: 0 · rate: / Reply Quote

bcavnaugh Send message Joined: 28 Mar 15 Posts: 8 Credit: 13,528,522 RAC: 0	Message 2411 - Posted: 2 Oct 2017, 14:58:52 UTC Yes, fixed under IE 11 as well. Thank you. Crunching@EVGA The Number One Team in the BOINC Community. Folding@EVGA The Number One Team in the Folding@Home Community. ID: 2411 · Rating: 0 · rate: / Reply Quote

Maurice Goulois Send message Joined: 18 May 15 Posts: 4 Credit: 1,353,921 RAC: 0	Message 2415 - Posted: 3 Oct 2017, 18:15:37 UTC Fixed for me too, thanks ! ID: 2415 · Rating: 0 · rate: / Reply Quote